I was given my Kindle as a gift, and I’m glad. I’d be furious if I’d paid my hard-earned dollars for it.

1. I’ve had to call technical support a number of times to get it to start. After a few uses, it starts to get very sluggish in the time it takes to turn on, and eventually it literally won’t turn on at all. I call tier one technical support, and they consider a 2-minute start up time to be acceptable! Two minutes?! That’s ridiculous. If it takes longer than that (which mine did), you get bumped up to the second tier technical support, who solves the problem. But then the problem cycles through again and you go through the hassle all over.

2. I thought the notes feature would be great for me as a researcher, but all it does is compile ALL the notes from all my books in one place. There’s no way to organize them and separate them. Turns out it’s still more efficient for me to flag the content in a paper-based book and photocpy the page!

3. As a researcher, the price of the books are not that much cheaper than paper-based, and it’s turned out to be a lot more convenient to have hard copy books on hand for ongoing research, where I can just throw open the book with marker tags. Having an e-verion stored somewhere (even if I stored them on my PC), is not the same as having a library to reference.

But even if I was a more casual reader, the technical problems I’ve had with it not starting have been so frustrating, I more often than not go for paper-based books, unless I’m traveling.

I would NOT buy a Kindle again.
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